Refund & Return
Thank you for shopping at Hyperstech.com. If you are not entirely satisfied with your purchase, we’re here to help.
Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Return address: Valukoja 22 11415 Tallinn Estonia.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Guarantees For Faulty Goods: Free of charge, 2-year guarantee for all goods purchased within the EU. You always have the right to a minimum 2-year guarantee at no cost, regardless of whether you bought your goods online, in a shop or by mail order. If goods you bought anywhere in the EU(In this case, the 28 EU member states + Iceland, Liechtenstein and Norway) turn out to be faulty or do not look or work as advertised, we will repair or replace them free of charge or give you a price reduction or a full refund. You can usually only ask for a partial or full refund when it is not possible to repair or replace the goods.
Shipping & Delivery
This shipping and delivery policy (“Shipping and Delivery Policy”) covers the shipment and delivery of any items you purchase from Hyperstech.com.
Shipping Provider: We ship out all orders placed on Hyperstech.com via our dedicated third partner logistic, shipping methods are chosen to optimize shipping time, security and delivery.
Shipping & Tracking: We ship out orders in 24hours, except weekends and holidays. However, we need to wait for the carrier to provide the tracking number, it may take up to 3 working days for your tracking number to be sent to you, this feedback loop delay does not affect the overall delivery time.
Shipping Costs: We offer Free Shipping for all orders, if you prefer a faster shipping method, you need to pay extra shipping fee; shipping costs for your order are non-refundable.
Timeframes for delivery: All orders will deliver within 7-30 working days. 95% of orders are delivered within 15 working days. We choose International Express shipping lines whenever available to your location. Please be aware, the date of delivery for your order may vary due to carrier holidays, last mile delivery at the local post, shipping practices, delivery location, the method of delivery and the total quantity of items ordered. In addition, all orders are subject to product availability, your order may be delivered in separate shipments. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order.
Order Tracking: You are able to track your orders in the Order Tracking section, using the tracking number provided within the shipping email you received when your order was processed. This Shipping and Delivery Policy is subject to change without notice. The version of this Shipping and Delivery Policy in effect at the time of your purchase will govern your purchase. Hyperstech.com recommends you print or otherwise retain a copy of this Shipping and Delivery Policy at the time of your purchase.